Legal
Privacy Policy
Last updated November 5, 2026
This policy explains what Handyman Pro Estimate collects, why, who it is shared with, and how you can access or delete it. It applies to the web app and our mobile builds.
1.Who we are and what this policy covers
Handyman Pro Estimate is estimating and invoicing software for handymen, contractors and small trade businesses. This policy explains what information we collect when you use the app at handymanproestimate.com and its mobile builds, why we collect it, who we share it with, and the choices you have.
In this policy, "we" and "us" mean Handyman Pro Estimate. "You" means the person who holds the account. If you use the app on behalf of a business, you are responsible for making sure your use complies with your own privacy obligations.
2.Information you give us
- Account details: your name, email address and password. Password handling is performed by our authentication provider; we never see your password in plain text.
- Business profile: business name, phone number, address, website, logo, default labour rates, tax rate, travel fee and default terms you enter in Settings.
- Customer records you create: names, email addresses, phone numbers, addresses and notes about the people and businesses you quote for.
- Job and money records: estimates and invoices, job descriptions, tasks, materials, labour, photographs or signatures a customer signs on screen, payments you record by hand, deposits and notes.
- Job templates and any message you send us through the contact form, feedback forum or support email.
3.Information created as you use the app
- Usage counters we keep to enforce plan allowances, such as how many estimates you have created.
- Technical records our servers keep for security and troubleshooting: sign-in times, IP address, browser and device type, and error logs.
- Your preferences, such as the last screen you used and whether you have dismissed an in-app message.
4.Connected calendars
If you connect Google Calendar, you authorise us through Google's OAuth consent screen. We then create and read calendar events for the jobs you choose to add. We ask only for calendar-scope access and do not use it to read or build a profile of your personal calendar.
If you connect an Apple calendar, you provide your Apple ID and an app-specific password. That password is encrypted before it is stored and is used only to reach the calendar you nominate. Apple ID passwords themselves never pass through the app.
You can disconnect either calendar at any time from the calendar panel in the app or from your Google or Apple account settings. Disconnecting stops future syncing; events already copied into your calendar remain until you delete them there.
5.Payments and subscriptions
Subscription payments are processed by Stripe. Card numbers and bank details are entered on Stripe's hosted checkout page and go to Stripe directly. We never receive or store full card data.
We do receive and keep the parts needed to provide your plan: your plan name, subscription status, renewal date, the amounts charged, the email address on the payment and the Stripe customer and subscription identifiers.
6.Emails we send
We send account verification and password-reset messages, security notices, account-deletion verification codes, replies to support requests, and optional notices about new features or offers. Every message of that last kind includes a way to opt out, and opting out never stops essential account emails.
8.How we use information
- To provide the features you ask for: creating, calculating, saving, printing and sharing estimates and invoices, converting an approved estimate into an invoice, and syncing jobs to your calendar.
- To operate your account and plan, including verifying your email, enforcing plan allowances and processing subscriptions.
- To keep the service secure: detecting abuse, rate-limiting a form, investigating errors and enforcing our terms.
- To answer your support requests and to tell you about significant changes to the service.
- To meet legal, tax and accounting obligations.
9.Legal bases for processing
Where data-protection law requires a legal basis, we rely on: performance of our contract with you (running the app you signed up for), our legitimate interests (keeping the service secure, supporting customers, improving the product), your consent (connecting a calendar, optional marketing email) and legal obligation (tax, accounting and lawful requests). You can withdraw consent at any time without affecting use of features that do not depend on it.
11.Your customers' information
The customer records you create are yours. We hold and process them to provide the service to you. You are responsible for having a lawful basis to contact your customers and hold their details, and for the content of the estimates and invoices you send them.
If one of your customers contacts us about their details, we will point them to you, or assist them with access or deletion where you ask us to.
12.How long we keep information
- Account, estimate, customer and template records are kept while your account exists, so the app keeps working for you.
- After a completed deletion request, your estimates, customers, job templates, connected-calendar credentials and usage counters are deleted and your login is permanently removed, normally within 7 days of a verified request.
- Invoice records are kept as financial records but are stripped of personal details (customer name, email, phone, address and signature) when the account is deleted, because tax and accounting rules require the amounts and dates to be retained.
- Server logs and security records are kept for a short period, typically under 90 days, and then discarded or aggregated.
13.Your choices and rights
You can review and correct your business details and customer records at any time in the app, disconnect calendars, and export estimates and invoices as PDFs.
You can ask us to delete your account and its data without signing in, from handymanproestimate.com/delete-account, or from Settings while signed in. Requests are verified with a code sent to the account's email address, so nobody else can delete your data.
Depending on where you live, you may also ask for a copy of your information, ask us to correct or restrict it, object to certain processing, or withdraw consent. Write to support@handymanproestimate.com and we will respond within 30 days, or sooner where the law requires.
If you believe we have handled your information unlawfully, you can complain to your local data-protection authority.
14.How we protect information
Data travels over encrypted connections, calendar passwords are encrypted before storage, access to production data is limited to those who need it, and sessions can be revoked by signing out or by a password reset. No system is perfectly secure, so choose a strong, unique password and tell us immediately if you suspect unauthorised access.
15.Children
The app is intended for adults running a trade or contracting business. It is not directed to children, and we do not knowingly collect information from anyone under 18. If we learn that a child has created an account, we will delete it.
16.International transfers
Our providers may process information in countries other than yours, including the United States. Where required, transfers are made under recognised safeguards such as standard contractual clauses.
17.Changes to this policy
If we change how we handle information, we will update this page and revise the date above. Significant changes will be announced in the app or by email before they take effect.
Questions about this page
Write to us and we will answer, including requests about your own information.
support@handymanproestimate.comRelated pages: Delete your account · Contact support